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Special lectures inspire new knowledge and invite masters to talk about "good service that money can't buy"
The Northeast Corner and Yilan Coast National Scenic Area Management Office (hereinafter referred to as the Northeast Corner Management Office) of the Tourism Bureau of the Ministry of Communications held a special lecture at Yilan Chuanyi Cultural Tourism at 2 pm today (2), inviting the former general manager of The Landis Hotel, now Professor Su Guoyao from Kaohsiung University of Hospitality and Hospitality gave a speech with the theme of "Using good service to create a tourism industry that cannot be robbed of money". I hope that with Professor Su’s views and foresight, participants will develop new ideas and give lectures The content is used in its own products to enhance the detail of the service and attract more tourists.
Director Ma Huida of the Northeast Management Office said that there is no standard answer in the tourism service industry. The important thing is how to create a good memory for customers, and the service that customers will miss after they leave is considered a success. The Greater Northeast is very close to the Taipei metropolitan area. In addition to the unique natural environment, it is also necessary to enhance service attentiveness, so that domestic and foreign tourists can leave beautiful memories in every corner, and let our high-quality sightseeing services become the hearts of tourists. The most beautiful scenery.
In this special lecture, Professor Su Guoyao will share his more than ten years of professional experience in the hotel service industry and think about what is the most heartwarming service. He believes that everything in the 21st century, such as tea you give, uniforms worn by employees, and words , Science and technology, tourism, finance, education, design, media, medical care, etc., none of them are not service industries. In addition, they also reminded the industry partners participating in the conference that the service industry should be transformed in the post-epidemic era. The meeting also invited senior food travel reporter Chen Zhidong and senior travel product planner Lin Kuiling of Quba Travel Agency as the salon and talker. From the perspective of travel reporters and travel agencies, they looked at the current rural tourism model and future new tourism trends. The participants have different thoughts and ideas.
The Management Office of the Northeast Point stated that in order to expand new horizons for businesses in the tourism area of the Greater Northeast Point, starting from today’s first lecture, six special lectures will be held successively to arrange for partners in the tourism circle to get close to masters in different fields. Contact learning, inheriting the value and attitude of travel services, welcome friends from the industry who are interested to sign up.
